Minster Cleaning Services took home the bronze accolade for Franchisor of the Year at the bfa HSBC British Franchise Awards 2021.
The glittering event took place on 30 November at The Vox, Birmingham, where the UK’s best franchisors and franchisees were celebrated.
Minster battled it out against a record number of entries to secure the accolade for its rebrand project during the pandemic. During the project, the leadership team ensured the importance of being safe was emphasised throughout the business.
Mike Parker, Minster Services Group franchisor, said: “To be recognised as a Franchisor of the Year is a real honour and I couldn’t be more proud of the whole Minster Cleaning team, without whom this award would not have been possible.
“Over the past 41 years since our launch, we’ve worked hard to provide brilliant care and support to all our franchisees, while ensuring our customers receive the exceptionally high levels of service they have come to expect from us. We are really passionate about the services we provide and work hard to make them the best they can be and this award win is a testament to the hard work of every member of the Minster Cleaning team.”
Pip Wilkins, CEO of the British Franchise Association (bfa), commented: “The Franchisor of the Year award is one of our most special accolades as it recognises those businesses with strong ethical franchising credentials and a commitment to franchising. The Minster Cleaning team have shown incredible tenacity and resilience during an exceptionally tough year for the whole nation.”
Andrew Brattesani, Head of Franchising at HSBC, added: “After the difficult year Minster Cleaning Services and the rest of the UK business world has faced, it’s encouraging to see a business doing all it can to ensure its franchisees remain looked after. The team embarked on a challenging rebrand project but still continued to provide franchisees with unwavering levels of care and support. A big congratulations to the whole Minster Cleaning team for this truly well-deserved win.”
www.minstercleaning.co.uk
